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Coronavirus (Covid-19) Updates

May 11, 2020

Dear Valued Customer,

Thank you for your continued support as we navigate through the everchanging times with the Coronavirus (COVID-19).

To ensure the safety of our staff, we have made the following changes for custom shade/stain consultations effective 5/11/20:

1)  We are suspending all in-office custom shade/stain consultation services

2)  Custom shade/stain consultations will continue at Dental Crafters laboratory only.

  • The dental office must schedule the patient appointment beforehand by calling
    1.800.472.8302.
  • Please park in the East Entrance “C” parking lot.
  • Patients must stay in their vehicles. Please call 1.800.472.8302 upon arrival.

We hope you and your family continue to be healthy and safe.

Brad Slominski            Bob Slominski

_______________________________________________________________________________

 

May 4, 2020

Dear Valued Customer,

As our industry works through unprecedented challenges as a result of COVID-19, we wanted to let you know that we are here to help you any way we can. We are doing our best to make sure you receive your product in a safe manner by following the guidance set forth by OSHA and the U.S. Center for Disease Control.

With all cases, we will be sending new packaging materials and boxes for added protection. You can continue to re-use the shipping boxes when sending cases back to us, disposing of any excess boxes you have on hand. We ask that you take precautionary measures when sending cases back to us. Please ensure that they are thoroughly rinsed and bagged, this includes models, impressions, etc., using a proper disinfectant.

We look forward to working with you and your team again! At this time, we don’t anticipate any changes with our turnaround times however, in certain cases, we may have to ask for an extension as a result of demand and staffing.

If you and your team need face shields, please contact our sister company, Argon Dental USA, by calling
1-844-484-4998.  You can also purchase them online, by clicking here. Each shield can be worn with or without loupes and are available in boxes of 10 for $100.00.

We hope you and your team continue to be healthy and safe,

Brad Slominski             Bob Slominski

_______________________________________________________________________________

April 17, 2020

Valued Partner,

We have a very limited staff for communication and are limited to emergency work due to the COVID-19 pandemic.

If you are interested in purchasing face shields for medical, EMT and emergency room applications we have partnered with All Metal Stamping to help manufacture the shields. Available in quantities of 25 and 50, you can purchase the face shields online.  Click here to visit their website.

To view the product specifications, Click here

We hope you and your family are staying healthy and safe,

Brad Slominski                   Bob Slominski

_______________________________________________________________________________

March 25, 2020

Valued Partner,

As we navigate through this unchartered territory, we wanted to let you know that the Dental Crafters Network is still open. As part of Governor Tony Evers “safer at home” mandate for Wisconsin, we are considered an essential service. If you have any questions, please contact us at 1.800.472.8302.

We hope you and your family are staying healthy and safe,

Brad Slominski                   Bob Slominski

_______________________________________________________________________________

March 17, 2020

Valued Partner,

Thank you for your continued support as we navigate through the everchanging times with the Coronavirus (COVID-19).

We wanted to ensure you that we will:
1) Continue to stay open until we are mandated otherwise
2) Proceed with shipping your cases.
Please contact us at 1.800.472.8302 if you would like us to hold them.

We remain steadfast in our support and will continue to work together with you and your team. As more information becomes available, we will utilize our social media accounts and websites as the primary mode of communication.

Take Good Care,

Brad Slominski                   Bob Slominski

_______________________________________________________________________________

 

March 16, 2020

Valued Partner,

We’re sure you’re being inundated with emails and notifications like this, so we’ll keep ours concise.  First, we will stay in open until we’re advised to close.  Second, our primary focus is the continued health and safety of our staff, your staff and your patients.  As a result, we have instituted the following preventative measures effective immediately:

  • We’ve added additional hygienic measures throughout the Dental Crafters Network lab and particularly in the Receiving Department. Please bag all case materials you are sending us, including models, etcPlease discard excess packing materials and boxes that your office may have.
  • We’ve prohibited all employee travel and patient visits to the Dental Crafters Network lab. The one exception to this is our courier routes in Central Wisconsin; we’ll keep those running as long as possible. Please note that the employees we send on the run may be different than the faces you’re used to seeing.

We’re all in this together and we’ll be here to support your practices as long as we’re able. As more information becomes available we’ll be using our social media accounts and web pages as the primary mode of communication.

Take Good Care,

Brad Slominski                   Bob Slominski

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