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Digital Scan Instructions

We’ve outlined the process of connecting to Dental Crafters digitally using the most popular intraoral scanners on the market — simply find yours below and follow the instructions.

Contact us if you have any questions!


  1. Go to Carestream Connect on the scanner
  2. Search for Dental Crafters or use our email (
  3. Select add Dental Crafters
  4. Select Dental Crafters when submitting cases


  1. Log into Cerec Connect account
  2. Select my Cerec Connect
  3. Type Dental Crafters in the box for company name
  4. Click find
  5. Check box for Dental Crafters
  6. Click add to complete registration

E4D Planmeca

  1. Export case files as an .STL
  2. Go to the Dental Crafters website,
  3. In the top blue navigation bar, select  “Send Files/Photos ”
  4. Next, click on “Portal Login”. Enter your username and password.
    (If this is your first time using the online customer care portal, please click on “Register” to set up an account. For more information, click here to watch a video.)
  5. Fill in the required case information.  Make sure you type “models for print” in the message text field.
  6. Upload the STL Files in the documents section.


Option 1

  1. Email
  2. Provide iTero support your iTero customer number or doctor/practice name
    and Dental Crafters Lab ID: 6491
  3. After connection, go to settings and select “Sync Configuration”
  4. Select Dental Crafters when submitting cases

Option 2

  1. Call iTero (800.577.8767) and select option 1, then select option 1 again to speak to customer service. Tell them you would like to add Dental Crafters as a lab, ID 6491
  2. After connecting, go to settings and select “Sync Configuration”
  3. Select Dental Crafters when submitting cases


  1. Go to
  2. Click on Connections
  3. Click on Add Connection
  4. Search for Dental Crafters using
  5. We will confirm the connection
  6. Select Dental Crafters when submitting cases

True Definition

Option 1

  1. Call 3M support at 1.800.634.2249 and select option 3. Then select option 1.
  2. Request Dental Crafters be added to your scanner
  3. 3M will confirm with us and add the connection
  4. Go into the setting and make Dental Crafters an active lab
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